Frequently Asked Questions
How do I store it?
How do I store it?
Keep it frozen until you need it. Thaw in the fridge overnight, and use within 2–3 days once thawed. Don't refreeze it.
Where do you deliver?
Where do you deliver?
We deliver frozen to SEQ, NSW and the ACT, and some treats go Australia-wide. Pop your postcode in at checkout to see your delivery options.
Can I set up regular deliveries?
Can I set up regular deliveries?
Yes. Choose Auto Delivery at checkout, and you can change, pause or skip deliveries any time.
Are raw bones safe for my dog?
Are raw bones safe for my dog?
Always feed bones raw, never cooked, and supervise your dog while they eat. Choose a size that suits your dog, and take the bone away if it gets small enough to swallow whole.